SimplySo case studies
Raptor Services helps companies to increase their customer relationship. This is done by identifying patterns and trends in visitors’ behaviour in web shops and websites and recommend relevant products to each individual visitor. By combining complex algorithms, a configurable platform, and industry-specific feature packs, Raptor Services ensures that a company’s visitors will always be presented with relevant content, thus enhancing the relationship between brand and customer. Raptor Services focus on a multichannel personalized experience, where the visitor is met with personalized content in every media they use.
Raptor is processing large amounts of data for some of the world’s biggest brands. This means processing tremendous amounts of data that is very sensitive. In other words, security is key for Raptor and their customers, which is why they have chosen Office 365 and SharePoint Online as their platform. This gives their customers peace of mind in terms of enterprise security level. The drawback of native SharePoint was the complex user interface that Raptor didn’t like.
After a brief intro, Raptor chose to use SimplySo to work with their SharePoint data. SimplySo was chosen for the straightforward user interface combined with full SharePoint Online security and governance.
Kenneth Boll is CEO at Raptor. “SimplySo is incredibly easy to use, and since we are in a strong growth phase, it is great to have a solution that can grow with us and where data is always stored in a safe place. If we need more licenses, we just add as many as we need and carry on. We neither want to spend time nor money to have custom built solutions. We expect that we can find standard solutions to all the IT needs we may have. We are very happy with SimplySo”, he says.
Kenneth Boll, Raptor
“It was essential that SimplySo was easy and intuitive to use for our employees.”
“SimplySo is a valuable Office 365 add-on, providing our users with a familiar user experience saving us extensive SharePoint training.”
City of Aarhus
Aarhus, the second largest municipality in Denmark, employing some 28,000 employees, has decided to roll out Office 365 to its employees.
However, Office 365 was recognized as quite a mouthful for the “average” user since it would demand a great amount of training to master, in particular the complexity of SharePoint Online.
To respond to these challenges, the city of Arhus decided to use SimplySo for Office 365. This decision was primarily made to provide users with an easy and intuitive user experience when working with folders and documents, featuring well-known logic as well as useful social features.
Secondly, the city of Aarhus decided to use SimplySo as their general portal to access Office 365, which embeds features such as the Office 365 Email and Calendar. By doing so, SimplySo by default shields the users from meeting new applications in the Office 365 app launcher. New applications will normally cause support questions and insecurity among many users.
One of the first departments to roll out Office 365 and SimplySo was the Department for Health & Care (Magistraten for Sundhed og Omsorg). These approx. 6,000 users were among the first to use Office 365 and SimplySo. They were thereby equipped with limitless access to their content across devices with a straightforward user interface, that can actually be operated by anyone. This is especially relevant as most of their daily users can be categorized as inexperienced IT users.
Morten Kjeldsen Kusk, City of Aarhus
PAW SKO is one of the major retail chains in Denmark when it comes to shoes. They know all there is to know about shoes for the entire family and they have a long and proud tradition of advising their customers. Traditions are important in PAW SKO, being a family owned business established in 1974. They slowly opened more stores, and are now present all over Denmark with 18 stores.
With 18 stores and a headquarter office that needs to interact with and coordinate the entire retail chain; making sure everybody gets the same information, communication and file sharing were often issues. Emailing was found to be too slow and inefficient and the company data was stored partly on local PCs, an old server and even in Dropbox. This resulted in content being hard to find since no one could remember where it was stored. PAW SKO faced a need of backing up their files, keeping them secure and being able to share those files internally with the store managers. In the summer of 2016 they turned to Office 365 and SharePoint Online, but quickly came to the conclusion that it was too difficult to use and it did not fulfil their basic needs in terms of usability.
PAW SKO decided to provision SimplySo to their Office 365/SharePoint Online to make file sharing and collaboration more intuitive. Since PAW SKO does not have their own IT department to educate and train the users, it was essential that SimplySo was easy and intuitive to use. With the intuitive user interface, all PAW SKO employees are now able to collaborate and share documents. Julie Frederiksen from PAW SKO was responsible for implementing SimplySo, and she, along with the management, is especially happy about the high level of data security when sharing documents between departments.
By adopting SimplySo, PAW SKO now have a very intuitive user interface for quick and safe file sharing, social collaboration; meanwhile their data is securely stored in SharePoint Online at all times.
Julie Frederiksen, PAW SKO
“It was essential that SimplySo was easy and intuitive to use for our employees.”
“SimplySo makes collaboration and file-sharing easier than ever.”
abcSPROG is a small company offering language courses, translations and tests. More than 60 teachers are working for the company, from different locations serving prominent companies and organizations.
With more than 60 teachers on the go, the need for file sharing and easy access from any device is well defined. abcSPROG were already using Office 365 and SharePoint Online but were having difficulties keeping track of documents and sharing them with the right people. They were spending a lot of time locating documents, which often resulted in frustration and less time to teach and develop the right courses. As a company that focuses on language and translation, IT is not the top priority. Like many other small companies abcSPROG have no IT department. IT is supposed to be a valuable tool, rather than a complex system needing constant care and attention in order to provide value.
When they added SimplySo to their Office 365/SharePoint Online, abcSPROG gained a Facebook-like layer. Nothing needed to be implemented and as result SimplySo immediately made SharePoint Online intuitive and easy to use. Time is no longer wasted searching for documents, but instead spent on actual work. Lastly, the sharing of documents and content occurs in a safe way, making collaboration easier than ever.
Line Bie Dal, abcSPROG
Hildebrandt & Brandi
The management consultancy agency Hildebrandt & Brandi since its foundation in 2004 helped and advised organizations and managers on strategic- and change management. The consultants at Hildebrandt & Brandi focus on the individual client with a holistic approach to create as much value for the client as possible. Hildebrandt & Brandi has an important focus on culture and knowledge sharing among all employees, to ensure that everyone is performing their best. With more than 45 employees in two different locations that can sometimes be a challenge.
Hildebrandt & Brandi was already storing its data in SharePoint and using the classic Office applications and Outlook. However, the IT administrator was fighting an increased use of Dropbox and low SharePoint adoption. The users had simply lost their patience with SharePoint, finding it both too difficult and slow to work with. Being a successful agency the employees are always busy. They found it unnecessary and a waste of time to looking for documents, which they also had trouble accessing when on the go. Both the knowledge sharing and social aspects between the two locations hence suffered. It was difficult keeping up social relations just by emails.
Once Hildebrandt & Brandi decided to use SimplySo, their data was easily migrated to SharePoint Online and they could start working right away. With the intuitive user interface, SimplySo required no training. Users found it easy to locate the right documents fast and when needed. Even when the consultants are on the go, they can get work done, since SimplySo can be accessed from any device. The ease of sharing files and documents contributed to Hildebrandt & Brandi’s ambition of knowledge sharing among their employees. This reduced the number of emails since multiple users could work on the same document. SimplySo also contributed to a greater social engagement at the workplace. Users can now post pictures, files and comments on the wall – keeping everyone updated about the latest news and social activities.
Compared to the ordinary SharePoint solutions, the company saved both time and resources, as their users needed no training. There was no need for expensive SharePoint consultants. What the IT administrator was especially excited about is the high level of security and data governance maintained. Data stays secure at all times in SharePoint Online and there is no risk in provisioning SimplySo onto the SharePoint Online tenant.
Rasmus Nielsen, Hildebrandt & Brandi
“SimplySo got us back on track, now as happy SharePoint users.”